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KITAKYUSHU SIM operates Land Rental Rental in SecondLife.












Payment delay and payment error handling

In this SIM group, when the contract period of the vendor becomes 0 days, it automatically switches to the delay display.
If the number of delay days exceeds two weeks, the contract will be automatically canceled and the ownership and object return processing will be performed.

▼ Step-by-step measures for cancellation

1. When the contract period of the vendor becomes 0, the vendor automatically changes to the delay display.

【Display at the time of normal contract】 The floating text of the contractor name and the remaining contract period is displayed above.

【Display at the time of payment delay】 OVERDUE is displayed in red. The floating text of the contractor name and delay period is displayed above.

2.Ownership of the land will be returned after 2 weeks.
Also, all objects are returned.




▼ Response when requesting re-contract

If you make a deposit for more than the number of days delayed, the contract will return to normal.
You do not need to contact us after payment.
If the rental status is restored, the contract will be treated as a new contract, so please contract again with the presence of staff.

【Display of available rental status】 If this display is displayed, you cannot re-contract.
Please be sure to pay in the presence of staff as it will be a new contract. (You need to pay for 4 weeks.)

[Handling payment mistakes]

If you make a mistake when making a payment to another vendor or if you make an excessive payment due to a mistake, please contact the staff via IM.
At this time, the following information is required.

▼ If you mistakenly deposit money into another vendor
1.Date of payment to vendor (approximate date if date is not clear)
2.Who paid (if proxy payment, please let us know your name)

▼ In the case of refund of excessive deposit due to input error
1.Date of payment to vendor (approximate date if date is not clear)
2.Who paid (if proxy payment, please let us know your name)
3. Desired refund amount (Refund amount is only for one week, we can not respond to fine refunds)

In either case, the validity period is within one month from payment.

Please note that we will not be able to respond in any case if the above contact is not made.